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Now it’s even easier to pay bills.

From your new home page dashboard you’ll be able to:

 PAY any person or company with one click
VIEW all payees, upcoming bills and payment history
ADD new payees quickly
SET UP  recurring payments for bills that are the same each month
SEE bill amounts and payment due dates with eBill

How much does it cost?

  • BillPay is free for Online Banking customers
    • Note: Carrier fees may apply


How to get it:

  • Log into Online Banking and click "BillPay" to access the enrollment
    • If you do not have Online Banking click here to enroll; or
  • Call the Ashland Branch (217-476-3325) and ask for Data Processing


FAQ:?

Q: What is BillPay?
A: BillPay is a service that allows you to pay virtually anyone or any company through your online banking account. You determine who you want to pay, when you want to make the payment and which account you want the payment to come from. It's safe, secure and easy to use.

Q: Who can I pay with BillPay?
A: You can pay virtually any business or individual with a mailing address within the United States and Puerto Rico. For example, you can pay utilities, cable bills or credit cards, or individuals such as a landlord, babysitter or relative.

Q: How do I make payments with BillPay?
  1. Select "Single Payments" under the "Payments" tab.
  2. Choose 'Pay a Bill' and your payee.
  3. Enter the payment amount and data, then submit.

Q: How do I start using BillPay?
A: The first step is to add a payee, the person or company you wish to pay. Here’s how easy it is:
  1. Log into Online Banking and click the "BillPay" link.
  2. Add your payee from the "Payees" tab.
  3. Enter the requested information.  Typically this information can be found on your latest bill statement. Once you add your payee, you can start making payments in seconds.

Q: What is eBill?
A: eBill is a way for you to see minimum due amounts and statement balances for select payees.   If eBill is available for one of your payees you will see 'Set up eBill' under the payee name.  

Q: How are online payments delivered?
A: Payments are sent one of two ways—electronically or by paper checks. The majority of payments are delivered electronically. Your payment information, such as your account number, is sent via secure transmission. All other payments are made by paper checks that are mailed via the U.S. Postal Service.

Q: Is BillPay secure?
A: Paying bills online is one of the safest ways to pay your bills. BillPay helps guard against identity theft from lost or stolen checkbooks, bills and statements. It also increases your privacy because only you can access your account information, account numbers and payment history. As a result, you maintain tighter control of your account with real-time access to your payment activity.

Q: How long does it take before my payment is received?
A: Generally, your payment is received within 2 to 7 days, depending on whether or not it is sent electronically or via paper check.

Q: How are the scheduled payments processed with BillPay?
A: Most scheduled payments are sent electronically and funds are withdrawn from your account on the payment date.

Q: What are the primary benefits of BillPay?
A: Here's a quick list of the many ways you can benefit from using BillPay.

  1. Save Time. With BillPay, you can pay your bills online, all in one place. That means no more visiting multiple websites to pay bills or trips to the post office to mail checks. In addition, smart features such as recurring payments allow you to automate regular bill payments.
  2. Save Money. Paying bills online saves on postage, envelopes, late fees and checks. If you pay just 10 bills per month, you can easily save over $110.00* per year.
  3. Stay Organized. Your payment history is stored in your online account, so you won't have to sort through paper receipts or visit multiple websites to access past transactions.
  4. Gain Peace of Mind. Paying bills electronically means no risk of mailed checks getting lost or stolen. Plus, you can stop worrying about missing a bill payment when you set up reminders and automated recurring payments.
  5. Help the Environment by saving paper. With BillPay, there are no checks to write or envelopes to mail. That's good news for you and the environment.

*Savings are approximate and based upon the average annual cost of stamps, envelopes and checks required for paying 10 bills per month.
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